Warranty

We stand behind our furniture. If you are experiencing a problem with your furniture, simply contact us. We will repair any problems that fall under our warranty below.

Lifetime Warranty

• Reclining Mechanism
• Frame
• Wood Parts
• Swivel Base
• Springs


2-Year Warranty

• Leather Coverings
• Electric Motor


1-Year Warranty

• Labor
• Fabric Covering
• Foam
• Battery: regular or power pack, remotes, power buttons (for motorized recliners)
• Electric Wiring
• Any other unspecified parts

 

Please Note

Elran cannot guarantee that the color (dye lot) of the products purchased will be exactly as the sample used or shown at the dealer or as previously purchased furniture. The color (dye lot) of fabrics and leather may vary from one batch to the next due to the commercial dying process and also their levels of tolerance.

Parts: Warranty covers manufacturing or material defects. The warranty does not cover damage caused by misuse, excessive dirt or improper cleaning methods (see fabric and leather care section).

Foam & Fibers: Arms, seats and backs will soften with use - it is inherent of this type of material. A regular fluffing of the fibers will help prevent flattening of interior fibers. For even wear, we recommend rotating the use of foam seats.

Fabric: Warranty covers sewing defects and separation of fabrics. The warranty does not cover any fabric supplied by the consumer. The warranty does cover pilling, shrinking and fiber migration. The flattening of velvets and microfibers are characteristic of this type of fabric and is not considered a defect.

Leather: Warranty covers sewing defects, tearing, delamination and depigmentation. Leather is a natural material therefore variations in shade, grain, texture, as well as scars, brand marks, wrinkles, mosquito bites and stretch marks are normal and not considered defects. Leather has a natural elasticity, with use, it will soften and stretch creating comfort pleats. This is not considered a defect.


Exclusions

This warranty does not apply to defect or damages except as related to manufacturing (e.g. discoloration or wear and tear due to exposure to sunlight, proximity to heat sources, use of unsuitable cleaning products, excessive soiling, accidents, clawing by pets, etc.). It does not apply to the abuse of the product.

Warranties do not apply as stated if the product as been used for rental, for institutional or non-residential use, or has been modified by any individual or company with obtaining written consent from a duly authorized Elran representative.

The limited warranty extends only to the ORIGINAL end user of the product and is not assignable or transferable to any subsequent purchaser/end user.

Don't forget to shop for more furniture with us at Croft+Spire.com

"an online division of Kloter Farms"

Don't forget to shop for more furniture with us at Croft+Spire.com

"an online division of Kloter Farms"

Request Catalog

At Kloter Farms, we specialize in durable outdoor structures and patio furniture and in heirloom-quality home furniture. Skilled furniture craftsmen, working in small woodshops across North America, build much of the custom solid wood furniture we carry for our customers. Our furniture styles include Mission, Shaker, traditional, transitional and painted, with wood options including solid oak, cherry, brown maple, and quarter sawn oak.

Kloter Farms
216 West Road, PO Box 440,
Ellington, CT 06029
(Corner of Route 83 & 286)

Store Hours

Monday 9am - 5pm
Tuesday  9am - 5pm
Wednesday 9am - 5pm
Thursday  9am - 5pm
Friday  9am - 5pm
Saturday  9am - 5pm
Sunday     Closed

We encourage you to view outdoor products before sunset. Appointments available upon request.


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