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Delivery for Indoor Furniture:
FREE delivery in CT, MA and RI (excludes Cape Cod & Islands) on orders over $1500.
Delivery Outdoor Structures:
FREE delivery in CT, MA and RI
(excludes Cape Cod & Islands) over $1500.
All units come fully assembled and ready to use. Therefore we need access within your yard to drive up to the site. Please contact us for more information about kit assembly (for an additional cost) if your site does not allow truck and trailer delivery.
Kloter Farms will arrive at your home on the scheduled delivery date, rain or shine. In the event of extremely soft, muddy conditions, you may wish to call us and reschedule delivery to prevent getting stuck or creating ruts in your yard.
Wide Load Permits - There is a Wide Load Permit required by the Department of Transportation (DOT) that will appear as shipping when you check out. This applies to only buildings and gazebos that are 10', 12' and 14' wide. This $25 (per state travelled through) tax has nothing to do with building permits and is secured by Kloter Farms.
Delivery Outdoor Furniture:
Most outdoor furniture items, including arbors and accessories, are in stock (year-round) in our warehouse and may be picked up in Ellington, CT. If you select this option, please be sure to bring an appropriately sized vehicle to fit the item you're picking up. To ensure a safe ride, it's a good idea to bring some packing blankets and tie-downs (especially for a pick-up truck.)
If you would prefer delivery of your patio furniture, we offer delivery services to customers in CT, MA & RI. The delivery charge will automatically calculate upon check-out. However, we do offer FREE delivery on all orders over $1,500 in CT, MA & RI (excluding Cape Cod & Islands). If the delivery charge appears at check-out it will be removed from qualifying orders over $1,500 to reflect FREE shipping. We will drop off the item(s) to any location that is accessible by our truck and trailer. Due to liability, we regret that we can install arbors, pergolas or bridges (however, we can deliver them as previously stated.) Please be advised that some items require assembly by the customer. Delivered orders must be paid in full prior to delivery. Please call us at 860-871-1048 with any questions.
Pick-up is also available at our location in Ellington, CT.