02/27/2014 - Terry & Kristen

Customer Appreciation Sales Event! Ends 4/27! SHOP THE EVENT

First Name
Terry & Kristen

City
Belchertown

State
MA

Category
Bedroom Furniture

Item Purchased
Open Top Mission Cheval Jewelry Piece

Other Purchases
Large Computer Desk, Poly Fan Back Adirondack Chair & Ottoman, Bedroom Furniture, End Table, Corner Computer Desk, File Cabinet, Shaker 3' Bench, Small Corner Hutch, Appalachian Fan Back Rocker, Outdoor Side Table

Review Date
02/27/2014

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Google Rating

4.8

Based on 416 reviews

Kloter Farms

4.8

review us on See all reviews

Kerry Lorenzet

1713353822

From start to finish a very pleasant experience. Finding upholstered furniture that "fits" the proportionally smaller rooms of our 1831 home is a challenge. Just received delivery of our second room of furniture (thanks Keenan and Tim for excellent delivery) and it is lovely.

Bobby Abrams

1713225123

We wanted to replace a great, longstanding leather coach with another leather couch that would last 5-10 years. Nothing in the local furniture stores or on-line came even close to the quality and colors of their leathers (and I upholster furniture),the variety of styles,the impeccable service from the day we walked in to look around to the final on-time delivery. Could not be happier, it is perfect and well worth the price!

Carol Barry

1713033275

I purchased a recliner not long ago. The chair is comfortable and fits nicely in our living room. I like that it swivels 360 degrees. The salesmen downstairs, Fred and Karl are knowledgeable, courteous and on top of all the chair features. We have shopped at Kloter Farms before and will no doubt about it, go back again. Always a pleasant shopping experience.

Dan Griffin

1712845665

Called kloters because I needed my Kloter sheds moved to my new residence as we had moved.They came out and scoped it out as it was a tight fit to remove the sheds .I have to say I was very impressed with those trailers and their ability to minipulate them to get the job done. It was a task but they handled it with ease.Professional,courteous, very knowledgeable service .

Michael Sawicki

1712583505

Just got a new mattress and box spring delivered from Kloter Farms. Very pleased with the mattress and the delivery service by Tim & Keenan, very professional and helpful.

Harold Kershaw

1712250041

We just completed a most enjoyable buying experience with Kloter Farms with the purchase of a 10x16 shed. Sales personnel, Richard, was most informative and patient in assisting us. Steve and Chris from S&D construction installed the blue stone pad with exceptional skill and results. Today, Chris from Kloter Farms, in spite of an early spring wintry mix, arrived in Springfield from Ellington to skillfully maneuver the shed placement within limited confines. A great team effort from start to finish, and well worth the purchase and then some. Thank you Kloter Farms.

Dorothy Buxton

1712153652

I bought a sofa from kloter farms as well as a table. They are beautiful you cannot go wrong with all hand done made in America. They are professional from the time of purchasing to the time and day of delivery. I have nothing but high praise for there company. Thank you kloter farms for making this a great experience

Allison Breault

1711888152

We bought our first soft from Kloter Farms last month. The buying experience was top notch, making sure that we were going to be happy with the dimensions and the fit in the room as well as the fabric. The couch arrived when expected and was delivered promptly. The staff are professional and so knowledgeable. So far we are thrilled with the purchase and with the company!

Michelle Vacca

1711735310

This is my 8th purchase from Kloter if you want the best furniture these folks is where you need to go! I have a shed,bedframe,tv bookcase, 2 smith brothers leather furniture chairs, and a beautiful bookcase. The quality never disapoints me. Love Kloter Farms thank you

Nadine Dutkiewicz

1711703008

I love this place. I highly recommend Kloter Farms if you’re looking for excellent quality. Well worth every penny.

Sean Riel

1711123084

Outstanding products from folks who care about quality and service above all else!

Candice Hamilton

1711017940

Im gonna give a 5 star because your place is beautiful. But please remember to watch your Flag. I was at the red light and noticed that your American Flag is torn. Thanks so much 😊

Janice O'Brien

1710629099

I love this store! The sales people are top notch- professional, skilled, and friendly. My husband and I bought a furniture set there. Although the structure and stitching were of the finest quality, we were unhappy with the stuffing. I called Steve at the store and immediately a staff member was sent to the house who made some minor adjustments. We couldn’t be happier! We also were given the assurance that they would come back in the future if there needed to be any adjustments. Steve assured me that the store’s customers are their top priority. It is a relief to find that Kloter farms takes pride in the craft of their furniture unlike many of the area furniture stores. We were so pleased with the experience that we also bought a desk there. I would definitely recommend this store

Nanny Machado

1710267938

Kloter Farms is wonderful. The staff at the store are friendly and knowledgeable. They have great quality furniture. We have purchased several rooms of furniture over the past 2 years and are beyond happy everything. Deliveries have been on time and the delivery guys are always friendly, respectful and professional.

SUSAN CONNERS

1709765468

We bought a beautiful 42” kitchen table and four chairs from Kloter Farms. Our salesperson, Cathy, was knowledgeable and extremely helpful suggesting stain colors that would fit my vision. Our table and chairs are just want we wanted and we couldn’t be happier with our purchase. A wonderful experience start to finish.

Jerry Vernazza

1708547601

This is now my 2nd structure purchased form Kloter Farms. I could not be happier with the entire transaction! From sales to delivery EVERYONE involved are true professionals! If you're in the market for an outdoor structure...Look no further. They are TOP SHELF!!Jerry / Stamford

Roger Tapke

1707506627

We found exactly the chair we wanted. It arrived 2 weeks before the estimate and is extremely well made and super comfortable. The guys who delivered it were courteous and professional. The whole experience couldn’t have been better. Kloter Farms is the BEST.

Cynthia Lahman

1706876797

The quality of my new dining set is incredible. The delivery team was great. You can't go wrong with Kloter Farms.

Vicki Parsons

1706637377

Absolutely amazing service. Thank you for the timely delivery and the professional delivery men.Love my new Sofa!!!

Ronny Forster

1706628883

We are thrilled at how gorgeous our dining table, chairs and matching stools came out. Their knowledgable sales staff walked us through all of our options, and we ended up with one that wasn't even shown in the catslog.

Jill Boulrice

1706564199

We purchased a Smith Brothers leather couch at the Kloter Farms Warehouse Sale. It’s a beautiful, quality, American made piece at a great value! The manufacturer guarantees the cushions and will replace the foam if needed, which is tremendous. This couch replaces one from a reputable store that did not hold up at all. I feel so good about my purchase from Kloter Farms!

James Brushitis

1704922875

We visited Kloter Farms the day after Thanksgiving and were pleasantly surprised at the beautiful living room furniture and the custom fabrics that were available. We placed an order and just received our family room set today 1/10/24. It arrived in perfect condition and it is so well constructed that we have to tell everyone to go there and if you are in the market for furniture this is the place to go. You won't be disappointed.

Snookie (Snookie)

1704815141

Decided to go from a rectangle table that I had for years that was handmade to a round table from Klotters farms and matching hutch. I only went with a base because of the room. It is beautiful. I live 45 minutes away now and decided to go down to Kloters. I Got it in less time than expected. Professional nice guys that came in and set it all up and explained how to take care of it. I have used Kloter Farms for years from a sleigh bench, a hall rack with the seat, decorations and so on. Worth every penny for beautiful handmade furniture. Especially during their sales. Very kind professional people that will help you with anything and answer all your questions.

David Crane

1704759850

We just bought our second relining chair from Kloter. We were so delighted with the first one that that we had to have a second so that now we have his and hers. The company was excellent to do business with. In the course of a year, we searched four or five stores without finding a chair that would fit us and had the quality that we were looking for. We found both at Kloter.

Joy Talotta

1704747871

Just purchased kitchen table and chairs. We were able to get exactly what we wanted in the size and finish as so many custom options. Had a great experience from shopping in the store to delivery! Everyone was so helpful and never pushy. Couldn’t be happier with our purchase. Would highly recommend.

Kimberley Williams

1704455411

Excellence, We are very happy with our new dining room set from Kloter Farms. From the first day we visited their main store in Ellington CT, up to the delivery of the new table, they made the experience enjoyable and very easy. Our delivery drives, "Keenan & Tim" we very professional and kind and explained to me how to care for the product to keep it looking like new for years to come. I highly recommend Kloter Farms and a trip to the store in Ellington CT is well worth the trip. Happy New Year!

Nicole Morosanu

1703268851

Kloter farms is a well oiled machine. They are professional, punctual and efficient. The final product is worth the investment. That said, just a couple words of advice if you are inexperienced with these types of builds and the process (like me). First, unless you know who you’re dealing with on the concrete side stick with Kloter and their subcontractors, it will save you time and likely money in the longer run. Second, you do need to ask for a break down of what is to be expected with respect to permits, expectations and time line. That said Kloter’s representatives are responsive and will provide a breakdown of requirements and expectations upon request.

Nina Crapser

1701902668

We just had a 30 year old gazebo that was purchased originally from Kloter moved from my in-laws to our home & EVERYONE we worked with was awesome! Lisa & Nick in the office helped us navigate the move process & Dan & Bill took this family “heirloom” from Springfield to Stafford flawlessly. The customer service is excellent & so is the craftsmanship on this gazebo. After 30 years it’s still in wonderful shape.

Jeffrey Gebrian

1701465773

We had heard that Kloter Farms had a good and reliable reputation when we were planning for a new, detached garage. We followed up and visited their premises Fall of 2022. Our experience began with a friendly and professional tour of the facilities by a sales person ending with a close look at a 20' by 20' garage which we knew would fit our tight site. Our questions and comments about budgets and schedule were clearly and professionally answered. From there we decided to go ahead and received the same high level of service from contract to schedule to construction; from the footing, foundation and floor to the building walls, doors and roof. Every single person who worked on every aspect of this garage knew what they were doing and did so in a very courteous, skilled and professional manner. We will highly recommend Kloter Farms. Robin and Jeffrey Gebrian.

donna bolasevich

1699713758

We purchased a couch and table and chairs from Kloter Farms. We love the quality and everything about the experience. The delivery was seamless and the delivery guys were polite and friendly. Thanks Kloter.

Scott Cleary

1698803542

My wife and I ordered a 12 x 24 garage with special details. We are so happy!!!! Jim and Bill did a great job installing it and John was a master on the site work - like a surgeon with his machine, so precise and clean. All were exactly on schedule, as promised, and the final product is exactly as we desired. Thank you so much Kloter team! We'll spread the Kloter Farms word to all we know.

Dave Perrone

1698687476

Great Service! As always

Stephen Castonguay

1698411992

Your delivery team, Ben and Keenan, were prompt, professional andquick. Our sofa is elegant and just as we pictured it when we purchased it. Thanks to all at Kloter for excellent service of quality products.

david olson

1698038467

Keegan and Ben did a fantastic job delivering our two pieces of furniture on 10/18/23. Both were extremely professional and friendly, and instructed us on how to care for the furniture (and recommended a product as well). My wife and I greatly enjoyed talking to both Keegan and Ben as well. Love Kloter Farms! We have purchased numerous pieces there. Wonderful from in-store discussion at the start, to delivery at our home.

Katie Fisher Team

1697759041

We purchased 2 custom sheds. I can't say enough about the care and service we received from our first visits with Kim. She sent us photos of the sheds once the came in. She set up deliver. The delivery was smooth and Christian was amazing in the way he installed them. Quality, care and service with a smile. We are very happy and plan on recommending Kim and Kloter Farms to all are friends.

Robert Guerrera

1697568527

Just received our dining table and chairs. They are beautiful? Service was excellent and the two gentlemen who set up the set very professional and took the time to go over the care of the product. Love Kloter Farms!

Linda Faust

1696362913

2023: Just had my dining room table delivered. Once again, the quality is outstanding.2021: Kloter Farms has been absolutely great to work with, and will be top of my list for custom furniture in the future. The island we purchased is beautiful. We had one issue, and I couldn't have asked for it to be handled more professionally.

Bill Henson

1696016819

Incredible experience. Everyone we met was so nice. The site prep was very professional and the delivery/installation was equally amazing. A well oiled machine at all levels. Great business.

Sue Nevins

1695150607

Amazing customer service. We love our Kloter shed/garage and when it came time to sell our home, we wanted to take it with us! They were all amazing! Paul @ the office was super helpful and responsive and let me tell you about the drivers. This was not an easy shed to get to on a hill half in the woods - I was 5 min late getting there and they already had it done! The delivery/drop off was a breeeze too! I can't recommend them enough! Friendly, reliable, responsive and skilled!

Robin Thompson

1694876227

Chris & Keenan did a great job delivering and putting our bedroom furniture together. They were professional and very friendly!

roy cargile

1694452660

It was a long process only because we didn't know what we wanted...spoke with many places, did research went to Home Shows...finally went to Kloter Farms and pulled the trigger. We couldn't be happier with our choice. I can't recommend Klotter enough, Kim our Saleswoman to Dan who delivered it...top notch service. This shed is solid and won't be going anywhere.I was worried I was going to have to take down a fence panel...nope! Dan fit a 10ft wide shed in a 10 ft 2 inch space

Joanne Nesbitt

1694445347

Kloter Farms is beautiful inside and out! Our sales rep was Paul who we dealt with and couldn't ask for a nicer person. Several calls and emails and always 100% customer service. From the day of purchase to removal of old shed and prep for new shed was outstanding. The delivery of the new shed was amazing. Everything was done perfectly and no issues at all. Nicest group of people from start to finish. 100% satisfied and would always go back again. We are pleased with our new shed and just can't say enough.......perfection!

Kimberly Lessard

1694440601

We cannot say enough good things about Kloter Farms… Every major piece of furniture in our home was purchased there- including a newly installed dream kitchen! And all the people that we’ve come to know at Kloter Farms is not only kind and friendly, but you can tell that they take pride in being knowledgeable about their products. For all these reasons, we keep returning to Kloter’s. (Bathrooms are up next!)

Theresa Sienkiewcz

1693856057

Finally delivered my living room furniture and the delivery went well with no complaints. The furniture is such good quality, Love it!

Walter Evans

1693679275

Very good quality stuff there.

Roy Greenwood

1693509109

Our new garage is everything we expected it to be, the process from start to finish was professional and courteous. Kloter Farms helped us with the plans and permitting process and the crews were excellent when it came time to build.

Nicolette White

1693314832

From the moment we entered the Kloter Farms store, we were very impressed not only with the products but with the staff. Kathy is a wonderful salesperson. Our furniture was delivered yesterday by two wonderful young men, and we are very pleased with our choice.

Roseann Belanger

1692382598

From start to finish everything went according to plan. Stephen and his crew are very knowledgeable and were easy to work with. The finished product came out beautiful.

ERIC DELONG

1692104702

I would like to thank all the crew at Kloter Farms. Our experience from start to finish has been exceptional. We are very pleased with the support, delivery, installation and especially the garage itself. Kloter Farms was able to customize our garage to our exact specifications. The end product looks and feels like it has always been a part of our 1940s Cape Cod homestead.