08/05/2010 - Ed & Carol

Floor Model Sale Extended Thru Saturday 5/18! MORE DETAILS

First Name
Ed & Carol

City
Charlton

State
MA

Category
Home Office

Item Purchased
Canterbury Large Bookcase

Other Purchases
Mission End Table, Camden 60inch Wall TV Stand, 12x16 T-1-11 New England Dutch

Review Date
08/05/2010

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Google Rating

4.8

Based on 433 reviews

Kloter Farms

4.8

review us on See all reviews

Kim Hall

1715951865

My experience with Kloter Farms was superb. I worked with Scott to get the pergola to be exactly the size and way that I wanted it. He was extremely accommodating. The 2 brothers Micah and Moses that came out to install it were excellent and they even worked tirelessly in the rain to complete the project. I am extremely impressed with the service from Kloter Farms.Kim Hall

James Mccombe

1715884132

We were very satisfied with our purchase with our 10' x14' garden shed. We were quite happy with our sales person Kim M and our delivery/installer Tyler

Carol Wilson

1715876953

Kloter Farms carries exceptional products and provides exceptional customer service. Four years ago I purchased a center island, and just this month purchased the matching hutch. Beautiful, quality furniture. The sales staff were knowledgeable and helpful, especially when picking matching finishes. The delivery team of Keenan and Tim were professional, careful and provided answers to all my questions. Highly recommend!

Frank Forte

1715818476

My whole experience was greatStaff was great they kept me informed of my deliveryI was amazed how quickly they placed the shed and made sure everything was correct before they left. Great looking structureI would highly recommend them.

Marie Santa

1715800041

We have always had a positive experience with Kloter Farms. Thanks again for the wonderful service and especially for the two gentlemen Tim and Ben) who made the most recent delivery. They were FANTASTIC.

nicholas dohan

1715773748

Very pleasant buying experience, the quality was unmatched when comparing with the most expensive furniture stores. And Kloter farms was less in cost. The furniture arrived within time frame they quoted and the delivery team was very courteous, professional and careful in our home. Great experience with Kloter farms.

Vincent Giannetto

1715690833

Our gazebo was delivered in perfect condition. The people who delivered the gazebo were professional, accommodating, and skillful. Very pleased with the experience.

Michele McHugh

1715690669

Everything went smoothly, from the purchase to the installation of our new octagonal gazebo. We were told that the arrival time would be between 7 and 9 in the morning. The truck showed up at 7:45 at Hawk Ridge Winery, was installed to perfection, and is ready to be used. Great job, Kloter Farms!

Deborah Vessels

1715287477

We are once again very pleased with the purchase of our third Kloter Farms outdoor structure. We were able to review the stock on line and call and place an order with the store. Delivery was free and the driver did a fine job positioning the 8 x 12 shed. We are extremely happy with the quality of the building.

Donna T

1715270897

Very good quality mattresses. I bought 3 sets. Delivered on time and they were careful and did a great job. Highly recommend.

lisa casolo

1715120585

Brett & Dan were awesome the whole Kloter Farm team has been excellent. We purchased our shed about five years ago. Recently a large tree fell nearly slicing the shed in half. Left for work this morning- when I returned they had repaired it and it looked like new. I highly recommend them and will be back for another shed soon!

Gary Bohara

1715087368

Christian and Bill were excellent, they did a great job figuring out how to get the shed on my pad.Can’t say enough about the two of them, also Kloter Farms is excellent to work with.Thank you for the great service

D K

1714826022

Great company to work with! From the ordering personal to the installers. Very professional and friendly. They knocked it out of the park on this build! Thank you!🙏🏻

Michelle Bahler

1714529227

My husband and I purchased a couch and two chairs for our living room. Cathy & Bonnie did an amazing job of helping us pick out the right style & fabric colors for our room. I was afraid of making the wrong decision and they were confident that we would love it and and we do! The delivery staff was on time and very professional. I would highly recommend them!

Susan Fredley

1714349028

We recently went to Kloter Farms to replace our 20 year old klotter Farms sofa. We were enthusiastically greeted by Emily when we arrived, she turned us over to Edwin, who is knowledgeable and helpful. Our lovely sofa and cushions were delivered by Tim and Ben. We live in a 1700 home with narrow doorways, they did not complain as they had to get very creative in getting, one couch out another couch in. A great experience for us from start to finish.

Penny Lebel

1714133528

This is our second out building from Kloter. This one is my “cottage “. With Nicks help, I was able to get everything that I envisioned. From the size of the building to the amount of windows that I wanted and the doors I wanted as well. The site preparation was meticulously accomplished by their contractor. On delivery day I was in awe when I saw the truck coming down my street. It’s beautiful, I am so happy. The delivery people are professionals, they placed it perfectly on the pad. I can’t say enough wonderful things about Kloter Farms. Except thank you for your exceptional customer service and quality of your product.

Scott Spatz

1713990064

Excellent quality furniture, and great customer service. We won't buy furniture from anywhere else!!

Kerry Lorenzet

1713353822

From start to finish a very pleasant experience. Finding upholstered furniture that "fits" the proportionally smaller rooms of our 1831 home is a challenge. Just received delivery of our second room of furniture (thanks Keenan and Tim for excellent delivery) and it is lovely.

Bobby Abrams

1713225123

We wanted to replace a great, longstanding leather coach with another leather couch that would last 5-10 years. Nothing in the local furniture stores or on-line came even close to the quality and colors of their leathers (and I upholster furniture),the variety of styles,the impeccable service from the day we walked in to look around to the final on-time delivery. Could not be happier, it is perfect and well worth the price!

Carol Barry

1713033275

I purchased a recliner not long ago. The chair is comfortable and fits nicely in our living room. I like that it swivels 360 degrees. The salesmen downstairs, Fred and Karl are knowledgeable, courteous and on top of all the chair features. We have shopped at Kloter Farms before and will no doubt about it, go back again. Always a pleasant shopping experience.

Dan Griffin

1712845665

Called kloters because I needed my Kloter sheds moved to my new residence as we had moved.They came out and scoped it out as it was a tight fit to remove the sheds .I have to say I was very impressed with those trailers and their ability to minipulate them to get the job done. It was a task but they handled it with ease.Professional,courteous, very knowledgeable service .

Michael Sawicki

1712583505

Just got a new mattress and box spring delivered from Kloter Farms. Very pleased with the mattress and the delivery service by Tim & Keenan, very professional and helpful.

Harold Kershaw

1712250041

We just completed a most enjoyable buying experience with Kloter Farms with the purchase of a 10x16 shed. Sales personnel, Richard, was most informative and patient in assisting us. Steve and Chris from S&D construction installed the blue stone pad with exceptional skill and results. Today, Chris from Kloter Farms, in spite of an early spring wintry mix, arrived in Springfield from Ellington to skillfully maneuver the shed placement within limited confines. A great team effort from start to finish, and well worth the purchase and then some. Thank you Kloter Farms.

Dorothy Buxton

1712153652

I bought a sofa from kloter farms as well as a table. They are beautiful you cannot go wrong with all hand done made in America. They are professional from the time of purchasing to the time and day of delivery. I have nothing but high praise for there company. Thank you kloter farms for making this a great experience

Allison Breault

1711888152

We bought our first soft from Kloter Farms last month. The buying experience was top notch, making sure that we were going to be happy with the dimensions and the fit in the room as well as the fabric. The couch arrived when expected and was delivered promptly. The staff are professional and so knowledgeable. So far we are thrilled with the purchase and with the company!

Michelle Vacca

1711735310

This is my 8th purchase from Kloter if you want the best furniture these folks is where you need to go! I have a shed,bedframe,tv bookcase, 2 smith brothers leather furniture chairs, and a beautiful bookcase. The quality never disapoints me. Love Kloter Farms thank you

Nadine Dutkiewicz

1711703008

I love this place. I highly recommend Kloter Farms if you’re looking for excellent quality. Well worth every penny.

Sean Riel

1711123084

Outstanding products from folks who care about quality and service above all else!

Candice Hamilton

1711017940

Im gonna give a 5 star because your place is beautiful. But please remember to watch your Flag. I was at the red light and noticed that your American Flag is torn. Thanks so much 😊

Janice O'Brien

1710629099

I love this store! The sales people are top notch- professional, skilled, and friendly. My husband and I bought a furniture set there. Although the structure and stitching were of the finest quality, we were unhappy with the stuffing. I called Steve at the store and immediately a staff member was sent to the house who made some minor adjustments. We couldn’t be happier! We also were given the assurance that they would come back in the future if there needed to be any adjustments. Steve assured me that the store’s customers are their top priority. It is a relief to find that Kloter farms takes pride in the craft of their furniture unlike many of the area furniture stores. We were so pleased with the experience that we also bought a desk there. I would definitely recommend this store

Nanny Machado

1710267938

Kloter Farms is wonderful. The staff at the store are friendly and knowledgeable. They have great quality furniture. We have purchased several rooms of furniture over the past 2 years and are beyond happy everything. Deliveries have been on time and the delivery guys are always friendly, respectful and professional.

SUSAN CONNERS

1709765468

We bought a beautiful 42” kitchen table and four chairs from Kloter Farms. Our salesperson, Cathy, was knowledgeable and extremely helpful suggesting stain colors that would fit my vision. Our table and chairs are just want we wanted and we couldn’t be happier with our purchase. A wonderful experience start to finish.

Jerry Vernazza

1708547601

This is now my 2nd structure purchased form Kloter Farms. I could not be happier with the entire transaction! From sales to delivery EVERYONE involved are true professionals! If you're in the market for an outdoor structure...Look no further. They are TOP SHELF!!Jerry / Stamford

Roger Tapke

1707506627

We found exactly the chair we wanted. It arrived 2 weeks before the estimate and is extremely well made and super comfortable. The guys who delivered it were courteous and professional. The whole experience couldn’t have been better. Kloter Farms is the BEST.

Cynthia Lahman

1706876797

The quality of my new dining set is incredible. The delivery team was great. You can't go wrong with Kloter Farms.

Vicki Parsons

1706637377

Absolutely amazing service. Thank you for the timely delivery and the professional delivery men.Love my new Sofa!!!

Ronny Forster

1706628883

We are thrilled at how gorgeous our dining table, chairs and matching stools came out. Their knowledgable sales staff walked us through all of our options, and we ended up with one that wasn't even shown in the catslog.

Jill Boulrice

1706564199

We purchased a Smith Brothers leather couch at the Kloter Farms Warehouse Sale. It’s a beautiful, quality, American made piece at a great value! The manufacturer guarantees the cushions and will replace the foam if needed, which is tremendous. This couch replaces one from a reputable store that did not hold up at all. I feel so good about my purchase from Kloter Farms!

James Brushitis

1704922875

We visited Kloter Farms the day after Thanksgiving and were pleasantly surprised at the beautiful living room furniture and the custom fabrics that were available. We placed an order and just received our family room set today 1/10/24. It arrived in perfect condition and it is so well constructed that we have to tell everyone to go there and if you are in the market for furniture this is the place to go. You won't be disappointed.

Snookie (Snookie)

1704815141

Decided to go from a rectangle table that I had for years that was handmade to a round table from Klotters farms and matching hutch. I only went with a base because of the room. It is beautiful. I live 45 minutes away now and decided to go down to Kloters. I Got it in less time than expected. Professional nice guys that came in and set it all up and explained how to take care of it. I have used Kloter Farms for years from a sleigh bench, a hall rack with the seat, decorations and so on. Worth every penny for beautiful handmade furniture. Especially during their sales. Very kind professional people that will help you with anything and answer all your questions.

David Crane

1704759850

We just bought our second relining chair from Kloter. We were so delighted with the first one that that we had to have a second so that now we have his and hers. The company was excellent to do business with. In the course of a year, we searched four or five stores without finding a chair that would fit us and had the quality that we were looking for. We found both at Kloter.

Joy Talotta

1704747871

Just purchased kitchen table and chairs. We were able to get exactly what we wanted in the size and finish as so many custom options. Had a great experience from shopping in the store to delivery! Everyone was so helpful and never pushy. Couldn’t be happier with our purchase. Would highly recommend.

Kimberley Williams

1704455411

Excellence, We are very happy with our new dining room set from Kloter Farms. From the first day we visited their main store in Ellington CT, up to the delivery of the new table, they made the experience enjoyable and very easy. Our delivery drives, "Keenan & Tim" we very professional and kind and explained to me how to care for the product to keep it looking like new for years to come. I highly recommend Kloter Farms and a trip to the store in Ellington CT is well worth the trip. Happy New Year!

Nicole Morosanu

1703268851

Kloter farms is a well oiled machine. They are professional, punctual and efficient. The final product is worth the investment. That said, just a couple words of advice if you are inexperienced with these types of builds and the process (like me). First, unless you know who you’re dealing with on the concrete side stick with Kloter and their subcontractors, it will save you time and likely money in the longer run. Second, you do need to ask for a break down of what is to be expected with respect to permits, expectations and time line. That said Kloter’s representatives are responsive and will provide a breakdown of requirements and expectations upon request.

Nina Crapser

1701902668

We just had a 30 year old gazebo that was purchased originally from Kloter moved from my in-laws to our home & EVERYONE we worked with was awesome! Lisa & Nick in the office helped us navigate the move process & Dan & Bill took this family “heirloom” from Springfield to Stafford flawlessly. The customer service is excellent & so is the craftsmanship on this gazebo. After 30 years it’s still in wonderful shape.

Jeffrey Gebrian

1701465773

We had heard that Kloter Farms had a good and reliable reputation when we were planning for a new, detached garage. We followed up and visited their premises Fall of 2022. Our experience began with a friendly and professional tour of the facilities by a sales person ending with a close look at a 20' by 20' garage which we knew would fit our tight site. Our questions and comments about budgets and schedule were clearly and professionally answered. From there we decided to go ahead and received the same high level of service from contract to schedule to construction; from the footing, foundation and floor to the building walls, doors and roof. Every single person who worked on every aspect of this garage knew what they were doing and did so in a very courteous, skilled and professional manner. We will highly recommend Kloter Farms. Robin and Jeffrey Gebrian.

donna bolasevich

1699713758

We purchased a couch and table and chairs from Kloter Farms. We love the quality and everything about the experience. The delivery was seamless and the delivery guys were polite and friendly. Thanks Kloter.

Scott Cleary

1698803542

My wife and I ordered a 12 x 24 garage with special details. We are so happy!!!! Jim and Bill did a great job installing it and John was a master on the site work - like a surgeon with his machine, so precise and clean. All were exactly on schedule, as promised, and the final product is exactly as we desired. Thank you so much Kloter team! We'll spread the Kloter Farms word to all we know.

Dave Perrone

1698687476

Great Service! As always

Stephen Castonguay

1698411992

Your delivery team, Ben and Keenan, were prompt, professional andquick. Our sofa is elegant and just as we pictured it when we purchased it. Thanks to all at Kloter for excellent service of quality products.