Reviews & Customer Testimonials
Below you will find actual letters from our customers, who have written to comment on their experience. You might see yours, or someone you know. Use the search feature to find someone in your town, or who bought a similar item to what you're interested in. We would love to hear your comments! Please send your letter and/or photos to sales@kloterfarms.com. You can also see reviews at Yelp, Google and Facebook.
You may sort the testimonials by City OR State OR Category.
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Kent from South Glastonbury, CT:
"I also especially want to thank your crew for loading it on my truck. It was brutally cold that night and the guys did a great job in spite of the weather."
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Outdoor Furniture | 2/1/2013
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Anabela from West Hartford, CT:
"We recently purchased a bedroom set during the Warehouse event and are not only very pleased with the quality and look of our new bedroom set but were very pleased with the delivery and set up."
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Bedroom | 2/1/2013
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Michael & Linda from Wolcott, CT:
"During our last visit to your store, your sales staff practically tore the store apart to help my wife find a 14K gold, diamond/sapphire flag pin that came off her lapel."
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Entertainment | 2/1/2013
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Ron & Erica from Griswold, CT:
"When we purchased our shed we found out that everything went as expected. Customer satisfaction was priority number one and we were very pleased."
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Storage Building | 1/14/2013
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Diana from Southington, CT:
"In addition to being very knowledgeable, your associates explain all of the options for selecting the furniture including stains, finish, hardware, upholstery, etc."
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Home Office | 1/14/2013
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Armand from Williamsburg, MA:
"I can't say enough about how pleasant the purchase and delivery were for me, so thanks again for making it easy."
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Dining Room | 1/14/2013
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James & Elfriede from Pomfret Center, CT:
"We congratulate you and your diligent workers like Kathy on our successful implementation of this phenomenal piece of wood and glass "sculpture" that stands tall in our living room."
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Home Office | 1/11/2013
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Anthony from Thorndike, MA:
"She is informative and has epitomizes the proper technique to help a customer without being overbearing.."
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Bedroom | 1/11/2013
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Rita from South Windsor, CT:
"They put my furniture protectors on the bottom of the furniture, I thought I would have to do that, but no, they said they would do it."
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Bedroom | 1/11/2013
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Sonia from Monson, MA:
"I was pleasantly surprised when I saw it in person it was exactly what I wanted. It was very busy that day but all the employees were very friendly."
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Home Office | 1/11/2013
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Tom & Mary from Stonington, CT:
"The care and time that your sales representatives took in explaining our options, trying to help us understand how the item would look with the finishes we were selecting, really helped us make sure that the purchase would work for us in our home"
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Entertainment | 1/11/2013
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Debbie & Perry from Coventry, CT:
"We have been a repeat customer over the years due to the high quality of the custom made furniture. It is worth the wait to get items to our exact needs."
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Entertainment, Occasional Furniture | 1/11/2013
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Madge from Ellington, CT:
"They were patient while I made my decisions and helped me with their expert advice. The folks who made the deliveries were careful, helpful and courteous."
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Bedroom, Upholstery | 1/11/2013
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Elena from Windsor, CT:
"My friend Rose and I love to wander through your store and very rarely do we leave empty handed."
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Occasional Furniture | 1/9/2013
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Kathy from Mansfield, CT:
"We are enjoying our new table. It is beautiful! Your service was great and the furniture is high quality."
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Dining Room | 1/4/2013
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Richard & Janet from South Windsor, CT:
"Our family room looks terrific with our new sofa, loveseat, matching chair, TV console table and end tables."
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Occasional Furniture, Entertainment, Upholstery | 1/4/2013
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Dina from Somers, CT:
"We visited the farm and were very pleased with our options and the prices, and before we left we had ordered a shed!"
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Storage Building | 1/4/2013
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Joyce from Ellington, CT:
"I especially enjoy the beautiful displays, especially at Christmastime. I would not hesitate to recommend you to friends and relatives."
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Upholstery | 1/3/2013
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Jason & Cater from Columbia, CT:
"About a week after we purchased we received a "Thank you" note from Sandra our sales associate. I was shocked, not many companies would take the time to make such a nice gesture."
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Dining Room | 12/28/2012
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Douglas & Cynthia from Forestville, CT:
"We are grateful for your sentiments and wish to reiterate how pleased and satisfied we are, both with the products and your efficient, thorough level of service in getting it to us and having it installed on schedule and in time for us to enjoy it over the holidays."
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Dining Room | 12/28/2012
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Darlene & John from Thomaston, CT:
"We have a very long living room and the shape of the sofa we purchased just completes the room - We have had so many compliments on it."
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Upholstery | 12/27/2012
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Harold & Sophie from East Haven, CT:
"He spoke very highly of Kloter Farms and strongly recommended we visit your store, even though an hour away! He was 'right on' with his recommendation."
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Bedroom | 12/26/2012
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Roger from Vernon, CT:
"Your interest in customer satisfaction is laudable and very much appreciated."
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Storage Building | 12/21/2012
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Norene & Brian from West Hartford, CT:
"They said we wouldn't be disappointed and how right they were."
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Upholstery | 12/21/2012
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Ken & Linda from Meriden, CT:
"It was the day of the big snow storm and your delivery men were extremely capable & courteous."
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Bedroom | 12/21/2012
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Jan & Jack from Ellington, CT:
"We had delivery before Thanksgiving which worked out for our family gathering. We enjoy or I should say love Kloter Farms."
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Dining Room | 12/21/2012
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Dave & Lynn from Wethersfield, CT:
"We have received many compliments and some have commented that it looks like it has been there for years fitting in perfectly with our house and lot."
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Elite Building | 12/21/2012
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Susan from East Hampton, CT:
"The staff was accommodating and helpful both times when I purchased my porch outdoor rocker and then my porch swing."
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Outdoor Accessories | 12/21/2012
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Paul from Windsor, CT:
"They got the furniture up to my office which was an awkward job and they set it up in place very nicely, even polishing it."
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Home Office, Outdoor Accessories | 12/21/2012
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George & Donna from East Longmeadow, MA:
"I love your products and such friendly staff, never hurrying you along. A great shopping experience!!!"
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Dining Room | 12/21/2012
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At Kloter Farms, we specialize in durable outdoor structures and patio furniture and in heirloom-quality home furniture. Skilled furniture craftsmen, working in small woodshops across North America, build much of the custom solid wood furniture we carry for our customers. Our furniture styles include Mission, Shaker, traditional, transitional and painted, with wood options including solid oak, cherry, brown maple, and quarter sawn oak.